Renew membership
When your membership is due for renewal, the portal and email notices guide you through payment or confirmation. Steps vary by organization (online checkout, invoice, or staff-assisted).
Check your membership status
Section titled “Check your membership status”- Sign in to the member portal.
- Open Membership (or similar — labels may vary by org).
- Review status, tier/plan, and renewal or expiration dates.
Renew online (typical)
Section titled “Renew online (typical)”- From Membership, choose Renew or follow the link in your renewal email.
- Confirm the plan and amount shown.
- Complete payment with the methods your organization offers (card, invoice instructions, etc.).
- Keep the confirmation email for your records.
If you cannot renew online
Section titled “If you cannot renew online”- Invoice / pay by check: follow the instructions on the invoice or contact your organization.
- Questions about amount or tier: your organization admin owns pricing and exceptions.
- Already paid: allow time for staff or the payment system to update status; then refresh the portal.
- Renew before the expiration date to avoid a gap in benefits.
- Update your profile contact info so notices reach you.
- Corporate or multi-seat memberships may be renewed by a company admin — ask your org if you are unsure who pays.