Billing
Billing covers invoices, offers, and payment-related tools your organization uses. This article describes product UI behavior only — not legal advice, tax, or Stripe account setup.
Common tasks
Section titled “Common tasks”| Task | Where (typical) |
|---|---|
| See invoices | Billing → Invoices |
| Create or send an invoice | Billing (permissions required) |
| Membership offers / plans | Billing or Plans, depending on setup |
| Member-facing history | Member portal → invoices |
- Amounts and refunds — follow your org’s finance policy; escalate to the person who owns Stripe/finance.
- Test vs live — never experiment on production with real charges unless authorized.
- Wrong payer or member — fix the record carefully; ask an admin before bulk changes.
- Platform engineering details (RLS, webhooks,
email_mode) are not customer-facing; contact Chamber Hero support channels your contract specifies.